Effective Date: 10.21.2024

Bismiproq.com is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the personal data of our users and customers. By accessing our website or purchasing our products, you consent to the practices described in this policy.

1. Information We Collect

We collect certain information from you when you visit our website, register for an account, purchase our products, or interact with our customer support team. The information we collect falls into the following categories:

1.1 Personal Information
This includes identifiable information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (e.g., credit card information or payment service provider)

1.2 Non-Personal Information
We also collect non-identifiable information to improve our services, including:

• IP address
• Browser type and version
• Device information
• Pages visited on our website
• Time spent on our website
• Referring websites or search engines

2. How We Use Your Information

We use the information collected to:

• Process Transactions: To fulfill your orders, process payments, and deliver the products you have purchased.
• Customer Support: To provide you with product support and respond to your inquiries.
• Improve Services: To analyze website usage and improve our products and services.
• Marketing: To send promotional emails, newsletters, and offers about our products that may interest you (with your consent).
• Compliance: To meet legal obligations and protect our rights.

3. Cookies and Tracking Technologies

Bismiproq.com uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand user behavior and preferences.

Types of Cookies We Use:

• Essential Cookies: Required for the operation of our website (e.g., remembering your shopping cart).
• Performance Cookies: Help us understand how users navigate the site and improve functionality.
• Targeting Cookies: Used for marketing and advertising purposes.

You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell or share your personal information with third parties, except in the following cases:

• Payment Processors: We use third-party services to process payments (e.g., PayPal, Stripe), which have access to your payment information to complete transactions.
• Service Providers: We may share information with service providers who assist us in delivering our products and services (e.g., email platforms, hosting services).
• Legal Requirements: We may disclose your personal information if required by law or to protect our rights, safety, or property.

5. Data Security

We are committed to ensuring that your information is secure. We employ various security measures to protect your personal data, including:

• Encryption: We use SSL encryption to protect your data during transmission.
• Access Controls: Only authorized personnel have access to your personal information.
• Secure Payment Processors: Payment information is handled by trusted third-party processors using advanced encryption methods.

While we take appropriate measures to safeguard your data, no online platform is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we will retain your account information as long as your account remains active or as needed to provide you with our services.

7. Your Rights

As a user or customer, you have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You may request that we update or correct any inaccurate personal information.
• Deletion: You have the right to request the deletion of your personal data, except where we are required to retain it for legal or regulatory reasons.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

To exercise any of these rights, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant changes by email or a notice on our website. Your continued use of our website or services after the changes take effect indicates your acceptance of the updated policy.

11. International Users

If you are accessing our website from outside [insert country], please note that your information may be transferred to, stored, and processed in [insert country] where our servers are located. By using our website, you consent to the transfer of your personal data to [insert country] and the application of its laws.

12. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: [email protected]
Phone: +4473-60515966
Address: 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE