FAQs
- We accept payments via credit/debit cards, Crypto, and bank transfers.
- Upon purchase, you will receive detailed instructions along with download links. Installation guides are provided to ensure a smooth setup process.
- Our products are primarily designed for MetaTrader 4 and MetaTrader 5 platforms. Please check product specifications for compatibility with other platforms.
- We offer a refund policy within a specified period after purchase. Please refer to our refund policy page for detailed information.
- Depending on the product license, you may be allowed to use them on multiple accounts. Check the product terms and conditions for licensing details.
- We strive to provide regular updates to ensure compatibility and performance. Updates are released as needed, and registered users are notified accordingly.
- Yes, we offer dedicated customer support to assist you with any queries or technical issues. Feel free to contact us via email or WhatsApp for prompt assistance.
- Our products cater to traders of all levels, including beginners. We provide user-friendly interfaces and comprehensive documentation to help you get started.
- Yes, we prioritize the security and privacy of our customers' information. We utilize encrypted payment gateways and adhere to strict data protection protocols.
License Active and Issues
- Upon purchase, you will receive detailed installation instructions along with the download link. Generally, you'll need to copy the indicator file (ex4 or mq4) into the "Indicators" folder of your MetaTrader platform. For EAs, you'll place the file (ex4 or mq4) into the "Experts" folder. Detailed installation guides are provided to ensure a smooth setup process.
- To request license activation, please provide your purchase details, including the order number and the product name. Contact our support team via email or WhatsApp, and we'll assist you with the activation process promptly.
- If you encounter any issues with our products, our dedicated support team is here to help. You can reach out to us via email or WhatsApp, and we'll promptly address your concerns. In some cases, we may need access to your MetaTrader platform via AnyDesk or VPS login details to troubleshoot and resolve the issues efficiently.
- Our support team is available to assist you with a wide range of issues, including but not limited to:
- Installation assistance
- License activation
- Troubleshooting technical issues
- Customization queries
- General inquiries about our products and services
metatrader installation and how to install EA indicators files
- MetaTrader can be downloaded for free from the official MetaQuotes website. Simply visit their website, download the appropriate version for your operating system (Windows, macOS, or Linux), and follow the installation instructions provided.
- An Expert Advisor (EA) is an automated trading program that can execute trades on your behalf based on predefined criteria. To install an EA, download the .ex4 file from your provider, then copy it into the "Experts" folder within the MetaTrader directory on your computer. Restart MetaTrader, and the EA should appear in the Navigator window.
- To install a custom indicator, download the .ex4 or .mq4 file from your provider. Then, copy it into the "Indicators" folder within the MetaTrader directory on your computer. Restart MetaTrader, and the indicator should appear in the Navigator window under the "Indicators" section.
- If you encounter any errors or difficulties during the installation or setup process, please refer to the documentation provided by your provider. If the issue persists, don't hesitate to contact our support team for assistance. We're here to help troubleshoot and resolve any issues you may encounter.
- Yes, MetaTrader can be installed on multiple devices, including desktop computers, laptops, and mobile devices. Simply download and install the platform on each device using the appropriate installation file.
- MetaTrader is compatible with Windows, macOS, and Linux operating systems. Ensure that you download the correct version for your operating system from the official MetaQuotes website.
Still Have Questions?
If you have any further questions or need assistance, don’t hesitate to contact our support team. We’re here to help you with any inquiries or concerns you may have regarding MetaTrader installation, EA indicators, or any other related matters.
You can reach out to us via email at [email protected] or WhatsApp at +447360515966. Our dedicated team is committed to providing you with prompt and helpful assistance to ensure a smooth trading experience.
Thank you for choosing Bismi Pro Q We look forward to serving you.